ABOUT US

Hi, we’re Redeemed Billing, your trusted partner for efficient billing at your therapy practice.

We’re more than just a billing service — we’re a partner in your business.

Our mission is simple: to handle the complexities of mental health billing, so you can focus on what you do best: providing compassionate care to your patients.

Our story began with Melinda, a single mom who discovered a deep passion for mental health billing after managing office operations for a therapy practice. What started as a small ad for billing services quickly grew as more and more clients turned to us for help. 

Today, our clients often come through referrals — the highest compliment we could receive — and we’re proud to serve over 300 mental health providers across Illinois.

We understand the unique challenges of the mental health field.

With empathy and expertise, we navigate the billing process with you, ensuring your practice runs smoothly and efficiently. We’d love the opportunity to support your mental health business too!

Though our business started with Melinda, we have grown to include many talented and passionate individuals.

Whether you need a dedicated billing specialist, contracting with insurance providers, or help setting up insurance billing for your new therapy practice, we’re here.

Our Team

Melinda H.

Owner

Kirsten E.

Contracting Manager

Brooke S.

Account Specialist

Kelley S.

Senior Lead Account Specialist

Beth M.

Contracting Specialist

Tannette G.

Technical Support Analyst

Ashley H.

Account Specialist

Brenda H.

Aging Specialist

Karen F.

EDI Project Specialist

Kayla D.

Senior Lead Supervising Account Specialist 

Ella H.

Account Specialist

Polly H.

Account Specialist

Paige L.

Administrative Assistant

Shannon K.

Account Specialist

Landon H.

Account Specialist

Olivia M.

Account Specialist

Theresa

Account Specialist

Amanda

Account Specialist

Matthew E.

Billing Assistant

Redeemed Billing provides outstanding and efficient billing services compared to other companies I have worked with. They’re professional, detail-oriented, and always timely. I work closely with Shannon, who is incredibly responsive and proactive, making our process smooth and hassle-free. Highly recommend!


Grace Orofino

Redeemed Billing is absolutely wonderful! They are very efficient, competent and friendly no mater what I need from them. Since starting to utilize this company in June, I couldn’t be happier with their assistance, diligence and fairness in what they charge for their services. I will be a long standing customer.

Amy Fujino

Don’t spend any more time fighting the insurance billing system.

Let our team of trusted billing specialists take care of it for you so you can get back to providing quality mental health services.